Privacy Policy

1Who is responsible

Bit175 LLC, based in Texas, United States (support@bit175.com), is the controller of personal information collected through bit175.com, its companies Groundwork, Commonplace, Kindling and Baseline, and our sales process. When we process personal information inside a client's systems or materials on the client's instructions, we act as the client's processor under a data processing agreement.

2What we collect

3How we use it

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

4Interview recordings

We ask for consent at the start of every recorded session and you can decline or stop the recording at any point. Recordings are made with a meeting notetaker, transcribed, and analysed to prepare your report. They are stored in access-controlled business accounts and deleted 90 days after your engagement ends, unless you ask us to delete them sooner.

5AI processing and service providers

We use AI systems to analyse transcripts and to build client deliverables. We use only business or API accounts whose terms say customer data is not used to train the provider's models, and we check those terms when we sign up and when they change. We share personal information with service providers only as needed to run our business:

We may also disclose information where the law requires it, or to protect rights and safety, and to a successor if the business is sold or reorganised, under the same protections.

6International transfers

We are based in the United States and our team works remotely, including outside the United States. When we transfer personal information from the European Economic Area, the United Kingdom, Nigeria or other places with transfer rules, we use safeguards the law recognises, such as the European Commission's standard contractual clauses and the UK International Data Transfer Addendum.

7How long we keep data

Enquiries that do not become engagements: 12 months. Engagement files: 3 years after the engagement ends, or as the statement of work states. Interview recordings: 90 days after the engagement ends. Invoices and tax records: as long as tax law requires. Mailing lists and updates: until you unsubscribe.

8Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, to withdraw consent, and not to be discriminated against for exercising these rights. This includes rights under the GDPR and UK GDPR, the Nigeria Data Protection Act 2023, and US state privacy laws such as California's.

Write to support@bit175.com. We respond within the time the applicable law sets and may need to verify your identity first.

9Cookies

bit175.com uses only the cookies it needs to work, plus analytics that do not track you across other sites. If we add cookies that are not strictly necessary, we will ask for your consent first where the law requires it.

10Children

Our site and services are for businesses and adults. We do not knowingly collect personal information from children.

11Security

We use access controls, encryption in transit, least-privilege access to client material, and removal of access when engagements end. No system is perfectly secure; if a breach affects you, we will notify you and the relevant authorities as the law requires.

12Changes

We will post any update here with a new date, and tell active clients by email about material changes.

13Contact and complaints

Email support@bit175.com with "Privacy" in the subject line. You may also complain to your local data protection authority, for example a supervisory authority in the EU, the UK Information Commissioner's Office, or the Nigeria Data Protection Commission.